Shipping & Returns

Returns Policy

Returns are not accepted on yarn as I wouldn’t be able to sell it again in new condition. If you have any questions or concerns about your order, please don’t hesitate to contact me at cindylorraine@hotmail.com.

Shipping

I offer flat-rate shipping within Canada and the United States! That means you can add as much to your cart as your heart desires and the shipping will never go up!

 

Shipping within Canada and the United States incudes tracking.

 

About shipping everywhere else (outside US and Canada): Yarn purchases shipped outside of the United States and Canada are not tracked and can take 12 weeks to arrive - I am not responsible for lost packages. Please contact me if you have any questions.